Technical Support

The iQuote Xpress’ staff will efficiently handle all requests and provide customer service of outstanding quality. Our support group is made up of highly trained engineers, programmers and customer service personnel who are able to provide from general information to the most complex troubleshooting. We are here to serve you.

 Technical Information

ASP.NET Base code: The use of this web application framework gives the software multi-language capabilities and the ability to cache the entire page or just parts of it to improve performance.
Our servers are stored at the world famous Infomart Telecom Hotel in downtown Dallas, Texas. A major Internet Hub with backbone connections spanning the world. Dallas is the prime location to house internet based servers needing extremely fast speeds with minimal latency.
HVAC is supplied via five one hundred ton onsite water chillers to deliver N+1 cooling requirements. Access is monitored using Proximity Security Badge Access and Digital Security Video Surveillance. The data center offers complete redundancy in power, HVAC, fire suppression, network connectivity and security.

 Account Management

iQuote understands that good customer service starts with outstanding account management. The iQuote staff proficiently manages each customer and user account to ensure a quality and secure experience.

 Customer Benefits

Motivate sales, increase margins, simplify work, track performance, enhance customer service, reduce errors, enable team selling, standardize procedures, reduce sales cycle time, and enhance your corporate image. Easy to use, nothing to install.

     
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