FAQ (Frequently Asked Questions)

What is iQuote Xpress?

iQuote Xpress is a web-based proposal generation SaaS application designed for use by the entire sales organization. Our software is divided into 5 categories which are Quotes and Proposals, CRM, E-catalog, Product configuration and sales activity reports. Top

 

How does iQuote Xpress work?

IQuote Xpress is a browser based model which means that no extra software is loaded on your PC or laptop. Upgrades and updates are immediately made available to our customers at no extra cost. iQuote Xpress can be accessed 24 hours a day, 7 days a week from anywhere. Top

 

What are the hardware and software requirements?

iQuote Xpress is a hosted solution so no software resides on our client’s computers. The only software requirement is a compatible Internet browser (Internet Explorer, Mozilla Firefox, Apple Safari, Google Chrome etc) and an internet connection. Top

 

How would my information be available online?

The iQuote Xpress Customer Care Department will upload your contacts and create/organize a dynamic E-catalog with your product and services. This information would then be stored in our server farm and then made available to you through the internet. Top

 

Who has access to my information through iQuote Xpress?

Your information will only be accessible to licensed users within your company. These users can have different levels of access based on the criteria established by you. Top

 

What is an E-Catalog?

It is a dynamic, electronic catalog which consists of your product and service offerings. It is correctly organized, sorted and tagged for each line, brand and the corresponding accessories. The catalog has a search engine which makes finding products, related items and accessories quick and easy. Top

 

How many user accounts does iQuote Xpress support?

There is no limit to the number of users an account can have. You may subscribe as many as you need and add users as your business dictates. Top

 

Is my data secure?

Security for hosted solutions is divided into two areas which are transmission and access of data. iQuote Xpress has implemented Standard Secure Socket layer (SSL) technology for safe and secure transmission of data across the Internet. We are hosted in a secure environment that uses firewall and other technology for data storage. The data center offers power redundancy and excellent environmental conditions. Our product is designed with multiple index keys that ensure the data is accessed only by the appropriate tenant. Top

 

Is iQuote Xpress a global company?

We have offices in the United States and international headquarters in Panama City, Panama. Top

 

Can I migrate my existing sales, product, and customer data directly into iQuote Xpress?

Yes…iQuote Xpress has upload functionality for products, services and contacts/accounts. Top

 

Can I assign different levels of access to different areas of iQuote Xpress?

You may assign different access levels to people within your organization. Top

 

What kind of training does iQuote Xpress provide?

iQuote Xpress has a training department with experienced trainers. The training program can be as simple as a webinar or a series of webinars which are provided at no cost to our customers. We also can come to you if you prefer. Training is an important part in the successful implementation and utilization of iQuote Xpress. Top

 

How much will iQuote Xpress cost?

iQuote Xpress is Software as a Service (SaaS) which is considerably less expensive than traditional software. It is priced on a monthly subscription fee. The monthly price is based on the quantity of users, length of service and maintenance fees. With iQuote Xpress, you never have to purchase software again as the upgrades are included with no additional costs. Please contact us and we will promptly deliver a personal quotation to you. Top

 

Can we have different pricing discounts based on customers and products?

iQuote contains a complex pricing tool that allows discounting based on a wide variety of factors. Top

 

How do I get started?

Please call, send us an email or visit our website. We can take you through a short webinar and demonstrate how our product saves time and increases sales. Top

 

How fast can we be up and running?

Depending on your requirements, we can implement an account for you in as little as a few days. Customers requiring product configuration with large catalogs may take a few weeks. Top

 

Email: sales@iquotexpress.com

Phone: United Sates: 818-765-3149

International: 507-209-5810

Website: www.iquotexpress.com