It’s no secret: we’re big fans of Zoho, having single sign-on solutions for Zoho CRM and Zoho Books, having written multiple articles about and for Zoho, and consistently finding synergies between Zoho’s customers and our own.
Recently, we explored some of the ways Zoho customers are extending their solutions via applications available in the Zoho marketplace, and we have found more than a few that can help Zoho and IQX customers do what they’d like to do best: close more sales.
Native to the platform, Zoho Forms makes it incredibly easy to capture and/or update customer and prospect contact information, and immediately update/integrate that information in your Zoho CRM. This app also has lead source tracking abilities, ideal if you’re using, for example, Google Ads to drive interest.
Klenty Email Automation for Zoho CRM
It’s no secret that email is (along with organic search) one of the best ways to transform visitors into customers. With Klenty, you can create triggered email flows based on user behavior, and automate key prospecting workflows that can save you 15 hours or more weekly. All within Zoho.
For most B2B selling processes, a webinar is critical to closing. This app works within your Zoho CRM, meaning you never have to “leave.” Everything you need to create, promote, present, and follow-up a webinar is baked in. And for only $19 a month!
Yeah, we’re biased. Ours is probably the best CPQ for Zoho CRM (and Books!). With a single sign-on solution, professionally designed sales proposals, a simple drag-and-drop interface, and as much support as you require (building your product and pricing configurations, creating integrations and reports, optimizing workflows), no one comes to close to helping you close more sales with Zoho than IQX.
A “rewards” application that can help reawaken cold leads, motivate customers to create referrals, and fuel overall engagement, Xoxoday requires no additional software installation. It gives your sales reps a new and effective arrow in the quiver by presenting rewards, coupons, and other incentives.
For the sales organization with multiple reps covering multiple territories, a tool like Map My Customers is indispensable. Not only does it enable easy visualization of a territory for an individual rep (along with critical sales information, like hours of operations), it also lets an administrator easily optimize field activities through a robust reporting engine.
Customizing your Zoho CRM to fit your unique approach to selling is critical to closing more business. With Zoho Creator, you can create or import applications into Zoho and use them as if they were native, adding tabs, etc., so that you never have to leave Zoho CRM to use any tool of the trade you require.
Closing sales is about having actionable data at your fingertips at all times. SalesIQ gives you data you can use, revealing, for example, how many times a prospect visited your pricing page or watched a promotional video. The tool also “manages sales operations” by deploying chatbots, automatically routing visitors from a chat request to a rep, and much more. It’s the brains behind your Zoho selling solution.
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Zoho CRM has hundreds of applications, some specific to regions of the world, some specific to certain financial needs, but most with a focus on helping you get more from the solution that helps you get more from your customers. Here, we focused on specific extensions that can and should be used in the selling process, as selling is (for us and our customers, anyway) what it is all about.
