IQX eCOMm is where the speed and efficiency of ecommerce meets B2B sales and service processes.
It’s no secret: B2B sales can be complex: customized products and pricing for most every deal; highly detailed quotes created for every prospect; countless hours spent getting a customer’s needs “just right.”
But with IQX eComm, B2B companies now have a guided-selling solution that empowers new customers to start and essentially direct the sales process, to explore product, pricing, and service options, and to navigate a B2B sale as easily as they shop on Amazon.
And existing customers are able to self-order additional products and services — add-ons, upgrades, and more — via a self-service solution that creates a more effective and rewarding buying experience, and concurrently reduces overhead costs for the seller.
Built on the Shopify platform — home to more than 17 million businesses, from multinationals like Staples to mom and pops — IQX eComm does all Shopify does, and a whole lot more.
If you’re already on Shopify, IQX eComm can extend and customize your existing solution with a product configuration tool, flexible templates, account-based pricing, customer portals, product/service collections unique to specific customer groups, and more.
If you’re not on Shopify, IQX eComm will be deployed in conjunction with a Shopify site branded to your business, creating a seamless experience for your visitors as they move from “just looking” to lifetime customers.
Features of IQX eCOmM include:
Guided exploration of pricing and options for customers
Product configurations and recommendations (fueled by conditional logic)
Bundled product configurations to drive upsells and upgrades
Complete payment processing: credit cards, checks, PO’s, and more
Post-sale features, including status tracking and invoicing
Pricing presentation based on approved customers or customer groups — and the ability to not present pricing (and other resources) to unapproved customers
Customer registration processes to capture relevant details for 1) a personalized customer experience and 2) optimal sales follow-up
Customer portal with order history, personalized product catalogs, and other data
Personalized shopping/check-out processes for return customers
Full suite of analytics tools
And that barely scratches the surface. For a complete list of features and standards, download the fact sheet above.
